The Value of Mentor

With over 6 million seats licenses sold, Mentor™ has become the learning and support standard in corporations large and small, helping them get more out of their new technology by making users successful as soon as the technology is deployed. It's the closest thing to having a full-time coach at every workstation, and it usually costs less per user than a single help desk call.

A Mentor link can be added to any application to deliver just-in-time, multimedia Communication, Learning, and Support to users' workstations. When a user needs to understand or know how to do something, the answer is available just by clicking the Mentor icon, watching a 30-to 90-second demonstration, and immediately doing the same steps.

The success of Mentor is measured by

• Quicker assimilation of new technology
• Faster, earlier returns on investment.
• Reduced training time and support costs

Mentor delivers just-in-time, multimedia support via local networks, from CD-ROMs or local hard drives, or streams over the Internet without downloading. Mentors are appropriate for a wide variety of products and services offered by software developers, hardware manufacturers, ISPs, wireless device makers, and developers of e-business and e-commerce sites and exchanges.