Mentor for Outlook 2000

Mentor makes an upgrade painless for your employees and lowers your support costs.

Mentor™ for Microsoft Outlook 2000 delivers four hours of easy-to-follow multimedia demonstrations on every aspect of Outlook, to make sure your company gets faster and larger benefits from your investment in this upgrade. From the day it's deployed, your employees can see exactly how to use all of Outlook's features: mail; personal calendar and group scheduling; personal information such as contacts and tasks; and custom collaboration and information sharing—at home or on the road.

For a cost normally associated with a single help desk call, you can have a virtual coach available 24 hours a day at every workstation to let people get the immediate answers they need at the moment they need them.

Mentor™ for Outlook 2000 has more than 250 JITs—"just-in-time"multimedia demonstrations. There are two types of JITs. "Conceptuals" illustrate the main ideas underlying the application, and "How-tos" give step-by-step instruction for every task.

Mentor uses advanced streaming and compression technology to deliver real-time multimedia without downloading. Mentor's combination of dynamic visuals and sound arrives seamlessly at the desktop for greater levels of end-user success. And Mentor can arrive however your employees need it: from a local hard drive or CD-ROM; through the LAN; over your intranet; or across the Web at modem speeds as low as 28.8 kbps.

With Mentor, users can be ready for Outlook even before you deploy it!

Making sure users are receptive and ready for their new software is very important to the success of a rollout. The Mentor Pre-Rollout Communications Program for Outlook 2000 is an option that will help you alert your users and accustom them to using Mentor.

The program consists of five e-mails. Each day your employees receive an email with a URL where they can get a look and feel for the newest features in Outlook. The final email takes them directly to Mentor for Outlook 2000, so they know where to go for answers instead of calling a Help Desk or giving up in frustration when they're stuck. From announcement to complete end-user assimilation, Mentor can support the successful rollout of Outlook.

A Pre-Rollout Communications Program is also available for this product. Click here to find out more.