Mentor for Outlook 2002
Table of Contents
Overview
Use Mentor
• How Do I Use Mentor for Outlook 2002?
• What Does Outlook 2002 Do?
• Secure Your E-Mail
• Office XP - A Whole New Way to Work
Set Up Outlook 2002
Configure Your Settings
• Configure Outlook with the Startup Wizard
• Add an E-mail Account
• Change My E-mail Account Settings
• Switch the Default E-mail Account
Advanced Settings
• Set Administrative Retention Policies for Mail Usage
Establish and Manage User Profiles
• Create a User Profile from Scratch
• Modify or Remove a User Profile
• Select an Outlook Profile at Start-Up
Start Using Outlook 2002
Navigate Outlook 2002
• Find Out About the Outlook Screen
• Explore the Menu Bar
• Customize Menus
• Right-Click to Open Shortcut Menus
• Explore the Preview Pane
• Use AutoPreview
• Use, Hide, or Modify the Office Assistant
Use and Customize Toolbars
• Explore the Standard Toolbar
• Create New Items from the Standard Toolbar
• Explore the Advanced Toolbar
• Explore the Web Toolbar
• Hide or Display Toolbars
• Move Toolbars
• Customize Toolbars
• Create a Custom Toolbar
• Use the Find Feature
• Use the Advanced Find Feature
Use the Outlook Bar
• Explore the Outlook Bar
• Show or Hide the Outlook Bar
• Add or Remove a Shortcut from the Outlook Bar
• Add or Remove a Group from the Outlook Bar
• Rename a Group on the Outlook Bar
• Change the Look of the Outlook Bar
Use Outlook Today
• Explore Outlook Today
• Customize Outlook Today
• Set the Outlook Today Home Page
Work With Forms and Favorites
• Add Favorites
• Organize Favorites
• Select a Form or Template
• Design a Form
Create and Send Messages
Explore the Inbox
• Explore the Inbox
• Change the Inbox View
• Create a New Inbox View
Set E-mail Preferences
• Set Basic E-mail Preferences
• Set Spelling and Language Preferences
• Pick a Message Format
• Choose Stationery
• Create a Default Signature for Messages
• Add Additional Signatures for Messages
• Set E-mail Security Options
• Set Mail Rules
• Use the Out of Office Assistant
Advanced Settings
• Set Advanced E-mail Preferences
• Set AutoArchive Options
Create and Send Messages
• Explore the Message Window
• Create and Send a Message
• Address a Message
• Format a Message
• Include Graphics in a Message
• Flag a Message for Follow Up
• Change Importance and Sensitivity Settings
• Set Delivery Options
• Save a Message as a Draft
• Create a Message from an Excel Worksheet
Work with Links and Attachments
• Attach a File to a Message
• Insert an Outlook Item into a Message
• Create a Hyperlink in a Message
• Send a Web Page
• Open an Attachment
• Save an Attachment
Create and Manage Virtual Business Cards
• Create a Virtual Business Card
• Manage Virtual Business Cards
• Import Virtual Business Cards
• Export Virtual Business Cards
Receive and Reply to Messages
• Check for New Messages
• Reply to a Message
• Forward a Message
• Forward Multiple Messages
• Resend a Message
Organize and Track Messages
• Mark a Message Read or Unread
• Move a Message to a Folder
• Delete a Message
• Retrieve a Deleted Message
• Use Colors to Organize Messages
• Organize Junk and Adult Content Messages
• Edit the Junk and Adult Senders List
• Use Mailbox Cleanup
Work with Voting and Tracking
• Use Voting and Tracking
• Respond To Messages with Voting Buttons
• Review the Results of a Vote
Use the Calendar and Schedule Meetings
Explore the Calendar
• Explore the Calendar
• Explore Calendar Options
• Change the Calendar View
• Customize the Calendar View
• Create a New Calendar View
• Find Calendar Items
Customize the Calendar
• Change the Calendar Colors
• Change the Calendar Fonts
• Change the Number of Days Displayed
• Change the Time Scale Displayed
• Add or Remove Holidays from the Calendar
• Show Week Numbers in the Date Navigator
Advanced Settings
• Set Busy and Free Times
• Set Standard Work Hours
Create Calendar Entries
• Create an Appointment
• Create a Recurring Appointment
• Create an All Day Event
• Create a Recurring Event
• Forward an Appointment
• Create an Appointment from Other Outlook Items
Set Reminders for Appointments
• Set Reminder Options
• Set a Reminder
• Respond to a Reminder
Edit Calendar Entries
• Edit Calendar Entries
• Edit Recurring Calendar Entries
• Move or Copy Calendar Entries
• Delete Calendar Entries
Schedule Meetings
• Send a Meeting Request
• Schedule a Recurring Meeting
• Schedule an Online Meeting
• Select Attendees and Resources
• Remove Attendees from the Invitation List
• Send Meeting Requests to a Personal Distribution List
• Change Meeting Information
• Cancel a Meeting
• Respond to Meeting Requests
Check Attendee Availability
• Show Attendee Availability
• Change Attendee Availability Options
• Locate a Meeting Time
• Show Attendee Status
Share Calendars on the Internet
• Save a Calendar as a Web Page
• Publish Free/Busy Time to a Web Page
Work With Contacts and the Address Book
Navigate Contacts
• Explore Contacts
• Change the Contact View
• Create a New Contact View
• Set Contact Options
Create Contacts
• Create a Contact
• Create a Contact from a Message
• Create a Contact from the Same Company
• Add Information About a Contact
Manage Contacts
• Find a Contact
• Link Related Contacts
• Flag Contacts for Follow-Up
• Display a Map to a Contact
• Manage Duplicate Contacts
• Delete a Contact
Track Activities for Contacts
• Create New Outlook Items for Contacts
• Link Items or Files to Contacts
• View Activities for a Contact
• Manage Activities for a Contact
Work with a Personal Address Book
• Create a Personal Address Book
• Add an Entry to an Address Book
• Remove an Entry from the Address Book
• Remove a Personal Address Book
Work with Mailings and Distribution Lists
• Create a Distribution List
• Create a Distribution List in a Personal Folder
• Add a Name to a Distribution List
• Remove a Name from a Distribution List
• Use Contacts to Create a Mail Merge in Word
• Create a Letter for a Contact
Create, Manage and Assign Tasks
Work with Task Views
• Explore Tasks
• Change the Task View
• Create a New Task View
Create Tasks
• Set Task Options
• Create a Task
• Create a Recurring Task
• Attach Files to Tasks
• Delete a Task
• Create a Task from Other Outlook Items
Manage Tasks
• Set Reminders for Tasks
• Update Task Information
• Skip a Recurring Task One Time
• End a Recurring Task
• Mark a Task as Complete
Create and Respond to Task Requests
• Assign a Task
• Accept a Task Request
• Decline a Task Request
• Reassign a Task Request
• Send a Status Report
• Decline an Accepted Task
Track Tasks
• View Assigned Tasks
• Track Task Progress
• Receive Notification of Completed Tasks
Take Notes
Take Notes
• Explore the Notes Screen
• Change Notes Views
• Create a New Notes View
• Set Notes Options
• Create a Note
• Edit a Note
• Format a Note
• Copy a Note to the Desktop
• Delete a Note
• Forward a Note
Keep a Journal
Navigate the Journal
• Explore the Journal
• Change the Journal View
• Create a New Journal View
Work With Journal Entries
• Specify Items to be Recorded Automatically
• Create a Journal Entry
• Delete a Journal Entry
• Create a Journal Entry from Other Outlook Items
Manage Items and Folders
Sort, Move, and Categorize Items
• Assign Outlook Items to Categories
• Sort Items
• Filter Items
• Group Items
• Import Items to Outlook
• Export Items to Outlook
• Attach a File to an Outlook Item
Navigate Folders
• Navigate Folders
• Set a Default Folder to Open at Startup
• Open a Folder in a New Window
Work With Folders
• Create a Folder
• Copy or Move a Folder
• Rename a Folder
• Assign a Home Page to a Folder
• Delete a Folder
Share Folders
• Add or Remove Delegates
• Modify a Delegate's Permissions
• Open Another User's Folder
• Send Messages for Another User
• Schedule an Appointment for Another User
• Send a Link to a Public Folder
• Set Permissions to Folders
• Stop Sharing a Folder
Work With Public Folders
• View Postings
• Post to a Public Folder
• Post Outlook Items to a Public Folder
• Post Office Documents to a Public Folder
• Post a Reply in a Public Folder
• Reply Directly to the Author of a Posting
• Forward a Posting from Another Folder
• Search For Public Folders
Work With Net Folders and Discussion Groups
• Create a Discussion Group
• Create a Moderated Discussion Group
• Publish a Net Folder
• Set Permissions for Net Folders
• Add or Remove Net Folder Subscribers
Print and Set Print Styles
Print and Set Print Styles
• Print from Outlook
• Edit a Print Style
Chat Online in Real Time
Use Instant Messaging to Chat in Real Time
• Set Up Windows Messenger in Outlook
• Explore Windows Messenger
• Add a Contact in Windows Messenger
• Delete a Contact in Windows Messenger
• Block a Contact in Windows Messenger
• Send an Instant Message in Windows Messenger
• Send a File in Windows Messenger
• Send a Chat Invitation in Windows Messenger
Explore and Talk with the Language Bar
• Explore the Speech and Language Bar
• Talk Live Over the Net
• Call a Contact from Outlook
Use Outlook with Internet Explorer
Use Outlook with Internet Explorer
• Launch Outlook from Internet Explorer
• Send Mail from Internet Explorer
• Create Contacts from Internet Explorer
• Use Microsoft on the Web
Work Offline
Work Offline
• Create an Offline Folder
• Make a Folder Available Offline
• Filter Items to Synchronize
• Download a Global Address Book
• Create a Quick Synchronization Group
• Modify a Quick Synchronization Group
• Set Outlook to Run Offline
• Synchronize Offline Folders
Download, Set Up, and Use the Outlook Mobile Manager
Download, Set Up, and Use the Outlook Mobile Manager
• Download the Mobile Manager
• Set Up the Mobile Manager
• Explore the Mobile Manager's Capabilities
• Use the Mobile Manager
Use Outlook Web Access
Use Outlook Web Access
• Connect to Outlook Web Access
• Send and Receive Message in Outlook Web Access
• Import Address Books and Items from Outlook
• Synchronize with Outlook
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