Mentor for Outlook 2000
Table of Contents

Overviews

Use Mentor

• Use Mentor TM for Outlook 2000
• Moving to Outlook 2000
• Tell Me About Outlook
• The Power of Microsoft Outlook 2000
• Travel with Outlook 2000

Use Outlook

Navigate Outlook (Tutorial)

• Introduction to Outlook's Tools
• Turn Off Personalized Menus

Use the Standard Toolbar (Tutorial)

• Create a New Item
• Find a Contact
• Show or Hide a Toolbar
• Move a Toolbar
• Customize a Toolbar
• Reset a Toolbar
• Use the Find Feature
• Use the Advanced Find Feature

Use the Outlook Bar (Tutorial)

• Use the Outlook Bar
• Show or Hide the Outlook Bar
• Add a Shortcut to the Outlook Bar
• Add a Group to the Outlook Bar
• Rename a Group on the Outlook Bar
• Remove a Group from the Outlook Bar
• Change the Size of Icons

Use Outlook Today (Tutorial)

• Explore Outlook Today
• Set Outlook Today as the Default Page
• Change the Appearance
• Change the Displayed Information

Work With Items

Work With Items (Tutorial)

• Move or Copy an Item to a Folder
• Create an Appointment from Other Outlook Items
• Create a Contact from Other Outlook Items
• Create a Task from Other Outlook Items
• Create a Note from Other Outlook Items
• Create a Journal Entry from Other Outlook Items
• Open a Contact from Other Outlook Items

Preview Items (Tutorial)

• Use the Preview Pane
• Use AutoPreview

Categorize, Sort, and Group Items (Tutorial)

• Add or Delete a Category
• Assign Outlook Items to Categories
• Assign Contacts to Outlook Items
• Sort Items
• Filter Items
• Group Items

Organize Items (Tutorial)

• Use Categories to Organize Items
• Use Folders to Organize Items
• Use Colors to Organize Messages
• Create a Rule for Incoming Messages
• Organize Junk and Adult Content Messages
• Edit the Junk and Adult Senders List

Print Items (Tutorial)

• Print an Item
• Define Print Styles
• Add Headers or Footers

Use the AutoArchive Feature (Tutorial)

• Set AutoArchive Options
• Set AutoArchive Options for Folders

Use Folders

Use Folders (Tutorial)

• Show or Hide Folders
• Navigate Folders
• Set a Default Folder to Open at Startup
• Open a Folder in a New Window

Work With Personal Folders (Tutorial)

• Create a Personal Folder
• Copy or Move a Folder
• Rename a Folder
• Delete a Folder

Share Folders (Tutorial)

• Add or Remove Delegates
• Modify a Delegate's Permissions
• Open Another User's Folder
• Send Messages for Another User
• Schedule an Appointment for Another User
• Send a Link to a Public Folder

Work With Public Folders (Tutorial)

• View Postings
• Post to a Public Folder
• Post Outlook Items to a Public Folder
• Post Office Documents to a Public Folder
• Post a Reply in a Public Folder
• Reply Directly to the Author of a Posting
• Forward a Posting From a Public Folder
• Search for Public Folders

Create Discussion Groups (Tutorial)

• Create a Discussion Group
• Create a Moderated Discussion Group
• Set Permissions to Folders

Use Net Folders (Tutorial)

• Publish a Net Folder
• Set Permissions for Net Folders
• Add or Remove Net Folder Subscribers
• Stop Sharing a Folder

Use Inbox

Navigate Inbox (Tutorial)

• Explore the Inbox
• Explore Inbox Views

Customize Inbox (Tutorial)

• Set Email Preferences
• Set Advanced Email Preferences
• Set Email Tracking Options
• Set Outgoing Email Formats
• Set a Default Signature
• Set Spell Check Options
• Set Up the Preview Pane

Create and Send Messages (Tutorial)

• Create a Mail Message
• Address a Message
• Add Basic Formatting to a Message
• Check Spelling in a Message
• Flag a Message
• Set Delivery Options
• Use Voting and Tracking Options
• Save a Message to a Folder
• Send a Message

Add Files, Items or Links to Messages (Tutorial)

• Attach or Insert a File into a Message
• Insert an Outlook Item into a Message
• Create a Hyperlink in a Message

Use Signatures (Tutorial)

• Create a Signature to Attach to Messages
• Attach a vCard to a Signature
• Add a Signature to a Message

Work with Incoming Messages (Tutorial)

• Check for New Messages
• Work with Flags
• Add a Contact from a Message
• Forward or Reply to a Message
• Forward Multiple Messages
• Respond to Messages with Voting Buttons

Work with Attachments (Tutorial)

• Save Attachments from a Message Window
• Open an Attachment from the Message Window
• Add a vCard to Contacts

Organize Inbox (Tutorial)

• Mark a Message as Read or Unread
• Move a Message to a Folder
• Delete a Message
• Retrieve a Deleted Message

Work with Rules (Tutorial)

• Use the Out of Office Assistant

Track Messages (Tutorial)

• Recall, Replace or Resend a Sent Message
• Review the Results of a Vote

Use Calendar

Navigate Calendar (Tutorial)

• Explore the Calendar
• Explore Calendar Views
• Return to Today's Date
• Go to a Specific Date
• Select Dates to Display
• Find Calendar Items

Customize Calendar (Tutorial)

• Set Standard Work Hours
• Show Week Numbers in Date Navigator
• Change the Color of the Calendar
• Set the Time Zone
• Add Holidays to the Calendar
• Publish Free/Busy Times

Customize Display Options (Tutorial)

• Change the Number of Days Displayed
• Change the Time Scale Displayed
• Change the Fonts for the Different Views

Create Calendar Entries (Tutorial)

• Create a Simple Appointment
• Create an Appointment
• Create a Recurring Appointment
• Create an All Day Event
• Create a Recurring Event
• Forward an Appointment

Work with Reminders (Tutorial)

• Set Reminder Options
• Set the Default Reminder Time
• Set a Reminder
• Respond to a Reminder

Edit Calendar Entries(Tutorial)

• Edit Calendar Entries
• Edit Recurring Calendar Entries
• Move or Copy Calendar Entries
• Delete Calendar Entries

Schedule Meetings (Tutorial)

• Send a Meeting Request
• Schedule a Recurring Meeting
• Schedule an Online Meeting
• Select Attendees and Resources
• Remove Attendees from the Invitation List
• Send Meeting Requests to a Personal Distribution List
• Change Meeting Information
• Cancel a Meeting
• Respond to Meeting Requests

Check Attendee Availability (Tutorial)

• Show Attendee Availability
• Change Attendee Availability Options
• Locate a Meeting Time
• Show Attendee Status

Share Calendars on the Internet (Tutorial)

• Save a Calendar as a Web Page
• Publish Free/Busy Time to a Web Page

Use Contacts

Navigate Contacts (Tutorial)

• Explore Contacts
• Explore Contact Views
• Use Type Ahead

Create Contacts (Tutorial)

• Create a Simple Contact
• Create a Contact
• Add Basic Information
• Add Phone Information
• Add Email and Address Information
• Modify and Save a Contact
• Create a New Contact from the Same Company

Work with Contacts (Tutorial)

• Add Details to Contacts
• Add Notes and Files to Contacts
• Link Related Contacts
• Flag Contacts for Follow-Up
• Display a Map to a Contact
• Send or Receive a vCard
• Handle Duplicate Contacts
• Delete a Contact

Track Activities for Contacts (Tutorial)

• Create New Outlook Items for a Contact
• Link Items or Files to Contacts
• View Activities for a Contact

Work with Address Books (Tutorial)

• Create a Personal Address Book
• Add a New Entry
• Copy a Contact into the Personal Address Book
• Set a Contact Folder as an Address Book
• Customize Address Book Search Order
• Remove a Personal Address Book

Work with Distribution Lists (Tutorial)

• Create a Distribution List
• Create a Distribution List in a Personal Folder
• Delete a Distribution List
• Add a Name to a Distribution List
• Remove a Name from a Distribution List

Use Tasks

Navigate Tasks (Tutorial)

• Explore Tasks
• Explore Task Views

Create Tasks (Tutorial)

• Customize Task Options
• Create a Simple Task
• Create a Task
• Add Details to a Task
• Create a Recurring Task
• Insert Files
• Delete a Task

Work with Tasks (Tutorial)

• Set Reminders to Tasks
• Update Task Information
• Skip a Recurring Task One Time
• End a Recurring Task
• Mark a Task as Complete

Create and Respond to Task Requests (Tutorial)

• Assign a Task
• Accept a Task Request
• Decline a Task Request
• Reassign a Task Request
• Send a Status Report
• Decline an Accepted Task

Track Tasks (Tutorial)

• View Assigned Tasks
• Track Task Progress
• Receive Notification of Completed Tasks

Use Notes

Work with Notes (Tutorial)

• Explore Notes Views
• Create a Note
• Edit a Note
• Change the Color of a Note
• Arrange Notes Icons
• Link a Contact to a Note
• Move a Note to the Desktop
• Delete a Note

Use Journal

Navigate Journal (Tutorial)

• Turn on the Journal
• Explore Journal Views

Customize Journal (Tutorial)

• Specify Items to be Recorded Automatically
• Customize Journal Appearance

Work with Journal Entries (Tutorial)

• Create a Journal Entry
• Edit a Journal Entry
• Delete a Journal Entry

Work with Web Pages

Work with Web Pages (Tutorial)

• Display a Web Page
• Create a Favorite
• Send a Web Page by Email

Travel with Outlook

Prepare to Work Offline (Tutorial)

• Create an Offline Folder File
• Make a Folder Available Offline
• Filter Items to Synchronize
• Make a Folder Unavailable for Offline Use
• Download the Global Address Book
• Create a Quick Synchronization Group
• Modify a Quick Synchronization Group
• Set Outlook to Run Offline

Synchronize Outlook Items (Tutorial)

• Synchronize Offline Folders Manually
• Synchronize Offline Folders Automatically
• Handle Conflict Messages

Integration

Import and Export Outlook Items (Tutorial)

• Import Items into Outlook
• Export Items from Outlook

Use Outlook for Mailings (Tutorial)

• Create a Mail Merge Using Contacts in Outlook
• Create Letters to Contacts

Integrate Outlook with Internet Explorer (Tutorial)

• Send Messages from Internet Explorer
• Create Contacts from Internet Explorer
• Send Links to a Web Page