DuPont and Other Major Corporations Select Mentor™ for Lotus Notes Learning

South Norwalk, CT, August 30, 1998 - DuPont has signed a contract with IBM to license Mentor™ for Lotus Notes for learning and end user support in its international Notes rollout. The network based, just-in-time, multimedia Mentor system will help some 60,000 DuPont people master Notes and make the best use of it in their daily work. DuPont joins a growing list of major corporate Mentor users including IBM, Colgate-Palmolive, Duke Energy, Transamerica, State Farm Insurance, Reuters, Canon, Phillips Petroleum, Bayer, and many smaller companies who want a faster, cheaper way to help their people master Notes.

Mentor™ for Lotus Notes, a product of VSI Communications Group, is remarketed by both IBM and Lotus. VSI is an IBM and Lotus Business Partner specializing in just-in-time learning and support. In addition to the generic Notes product, VSI creates Mentors for client applications. "By giving people just what they need to know, just when they need to know it, Mentor can significantly reduce the time required for an organization to assimilate a new process or application like Notes," says Henry Clifton, VP of Sales and Marketing for VSI. "That means Mentor can substantially accelerate the benefits of a company's move to Notes, creating large financial and intangible benefits."

Mentor uses bit-streaming to deliver sight and sound just-in-time learning material over networks, including the Internet, at speeds as low as 28.8Kbps, without downloading. This means complete learning systems can be network resident, eliminating the costs and problems of distribution and version control. "Mentor™ for Lotus Notes covers Notes 4.5 or 4.6 from soup to nuts," said Karen Kernan, VSI's Communication Consultant. "And by creating and integrating Mentors for a client's own processes, we can deliver seamless support to end users, at the desktop, in a hotel room, at the kitchen table, anywhere the corporate network is accessible."

DuPont chose Mentor after evaluating many alternatives for supporting their large and dispersed user community. "They were looking for a way to give their people real help while they're trying to do their work," said Bob Felty, IBM Client Solutions Specialist for Mentor marketing. "When they saw Mentor, they knew they'd found it. Retention from classroom training and CBTs is fairly low, and they knew that would mean a flood of Help Desk calls. I'm expecting Mentor to cut their cost and raise productivity significantly."

For information about Mentor, contact your Lotus or IBM representative or VSI at 203.847.5555. E-mail sales@trymentor.com.

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