Mentor: Fortune 500's Leading Just-In-Time Support Tool Now Available to Consumers at Leading Retail Outlets This Holiday Season

Mentor products now available at Circuit City, CompUSA, Amazon.com, J & R Computer World, Fry's Electronics and Micro Center outlets
across the U.S.

Norwalk, CT, December 18, 2001 — PC users and small business owners love finding a new software product under the Christmas tree. However, they could do without the aggravation often associated with learning how to use it. Now you can eliminate that frustration with the help of the Fortune 500's leading just-in-time support tool that makes mastering the most popular software applications a breeze.

Mentor (www.trymentor.com), the world's most successful line of communications, learning and support applications with more than six million licenses sold in corporations worldwide, is now available in home-use versions to PC and small business users through some of the nation's largest retailers, including Circuit City, CompUSA, Amazon.com, J & R Computer World, Fry's Electronics and MicroCenter.

With Mentor you get just what you need to know, just when you need to know it right at your desktop without ever leaving your application. Mentor is comprised of short, just-in-time multimedia demonstrations designed to answer questions on how to perform functions in Windows XP, Windows 2000, and other leading applications. Mentor's always available, easy to understand support has helped hundreds of major corporations quickly get their people up to speed using new desktop applications. It is just that degree of value and functionality that makes Mentor ideal for individual PC users and small businesses across America, few of whom have access to help-desks or costly training departments.

"Let's face it, most people don't have the time to pore through a software manual or invest the six to eight hours necessary to take a training course. Mentor makes users instantly successful while they use new software without a major time investment, without frustration, and absolutely without taking any training," says Dan Gallo, president and CEO of Mentor Media Group. "Mentor debunks the myth that computing technology is a secret language for a select few, and opens the door for everyone to participate in its power."

Small business users can now enjoy the same industry-leading learning and support applications as Fortune 500 companies worldwide, including IBM, GE Capital, Dupont, Verizon and DaimlerChrysler. A Mentor can be added to any software application to motivate and instruct users and give them instant, multimedia demonstrations of how to perform any task.

Just in time for the holiday buying season, Mentor has struck distribution agreements with Circuit City, CompUSA, Amazon.com, J & R Computer World, Fry's Electronics and MicroCenter.

Currently available at the retail outlets mentioned above are Mentor for Office 2000™, Mentor for Windows 2000™, Mentor for Windows ME™, Mentor for the Internet, and Mentor for Office XP™.

About Mentor Media Group

Mentor Media Group is a leading business communications company offering custom and off-the-shelf e-learning products. With over six million user licenses sold, its flagship solution, Mentor™ helps companies get more out of their new technology by making users successful as soon as the systems are deployed. Now available to individual users as well as businesses, a Mentor can be added to any software to motivate and instruct users and give them instant, multimedia demonstrations of how to perform its functions. Mentors are appropriate for a wide range of products and services offered by software developers, hardware manufactures, Internet Service Providers, device manufacturers, and developers of e-Business systems or exchanges.

Mentor delivers just-in-time, sight-and-sound multimedia Communication, Learning, and Support via local networks, CDs, local hard drives, or streamed over the Internet. Mentors are available in multiple languages for Lotus products such as Notes, Sametime, QuickPlace, and TeamRoom; for popular Microsoft products such as Windows 2000, Windows Me, Outlook 2000, Word, Excel, PowerPoint, and Internet Explorer; as well as for Netscape Navigator and custom applications. Mentor has become a learning standard at Fortune 500 companies like IBM, DuPont, Verizon, DaimlerChrysler, GE Capital, Duke Energy, Colgate-Palmolive, and many smaller companies. Mentor can be experienced online at www.trymentor.com.

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