MENTOR CLS ANNOUNCES NEW CONTEXT SENSITIVE INTERACTION FEATURE FOR LOTUS® NOTES PRODUCTS

Norwalk, CT – February 8, 2005 – Mentor CLS, Inc., a Learn.com company and the leader in Employee Performance Support Systems (EPSS), announced the release of Mentor®: CSI (Context Sensitive Interaction), a new feature that provides Lotus Notes users with context-sensitive access to effective multimedia help that eliminates training requirements, reduces Help Desk calls by up to 45%, shortens deployments, and increases user productivity. The addition of Mentor: CSI will add significant functionality to the company's products which includes Mentors for Lotus SameTime, QuickPlace, and iNotes, Microsoft Windows, Office 2000 and XP. Click here to schedule a demo!

"Any company migrating to Notes 6.5 or deploying Notes for the first time will save a substantial amount of time and money with Mentor," says Dan Gallo, president of Mentor CLS. "Internal Help Desk calls cost $28-45 each, and we eliminate 20-45% of them. Mentors usually pay for themselves in the first three months of deployment and deliver well over 1,000% ROI in the first year alone."

Mentor makes users successful with software or e-business applications without training—in addition to the new instant access to Mentor content, you can also access Mentor for Lotus Notes with one click from the Notes client, tell it what you want to know, and then view the talking demonstration. You then toggle between Mentor and Notes, so Mentor can lead you through the task in real time. No need to call the help desk or remember the details of infrequently used tasks, Mentor remembers them for you.

"We’ve been exploring a CSI solution since our first Mentor for Lotus Notes in 1997," says Dave Swenson, Operations Director for Mentor CLS. "And now, after selling over 3.7 million licenses we’ve achieved the ideal: context sensitivity without touching a single line of code in the Notes client. CSI makes this our finest Mentor to date."

Mentor gives users the three things they need to master new software: Communication, Learning, and Support. First, Mentor lets users know what's coming with multimedia conceptual content showing users how the selected topic/function works, and an overview of its functions. Second, it gives users only the information they need to get started, as they learn to integrate the new software into their daily workload. Third, Mentor is always there to help them, when they get stuck or need to do a new task or one they've forgotten. They don't have to leave their desks, stop what they're doing, interrupt someone else, or call the Help Desk. All this adds up to a shorter rollout, more productive employees, and a faster, bigger return on your company's Notes investment.

"It's also very flexible," says Gallo. "It can reside on a LAN or Internet server or on a user's hard drive... you can even email “doc links” of any unit to a user! Server installation usually takes about an hour; then you're ready to go. And because it's just a Domino database, it introduces no new software to be administered or maintained."

For more information on Mentor, to experience it online, or to contact a Mentor representative, visit http://www.trymentor.com .

Mentor CLS, Inc., a division of Learn.com, is a leading business communications company offering custom and off-the-shelf user deployment solutions. With over eight million user licenses sold, Mentor programs help companies get more out of their new technology by making users successful as soon as the technology is deployed. Mentors are appropriate for a wide variety of products and services offered by software developers, hardware manufactures, ISPs, makers of wireless devices, and developers of e-commerce sites or exchanges.

Mentor delivers just-in-time, multimedia support via local networks, CD-ROMs, local hard drives, or streamed over the Internet. Mentor products are available for Lotus products such as Notes, Sametime, QuickPlace, and iNotes and for popular Microsoft products such as Windows 2000 and XP, Office 2000 and XP, Word, Excel, Outlook, PowerPoint, and Internet Explorer. Mentor has become a deployment and support standard in a wide range of companies of all sizes. For more information visit http://www.trymentor.com or call 203 847-5555.

About Learn.com

Learn.com is the worldwide leader in on-demand e-learning technology and services. More than 50 million users depend on Learn.com technology to deliver online learning when and where they need it. We provide clients with the technology and knowledge transfer they need to stay ahead of the competition and convert critical information into revenue. Today’s businesses are discovering that rapid online communication and training is the way to achieve and maintain a competitive advantage. Learn.com empowers clients by providing cutting edge technology, superior service, and proven solutions.

Learn.com’s unwavering commitment to understand client needs, goals, and objectives allows us to partner with our clients to increase their business performance and results, creating competitive powerhouses. The Learn.com family of solutions includes the award-winning LearnCenter® learning management system (LMS and LCMS), the award-winning CourseMaker Studio® multimedia course authoring tool, custom content development, Mentor® EPSS technology, patented eAgent technology, and the best-selling 1,100 title Learn2 Course Library. This combination provides a one-stop shopping approach to a fully integrated and proven e-learning suite.

Learn.com is headquartered in Sunrise, Florida, and has offices worldwide. For more information please visit www.learn.com or call 954-233-4000.

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Learn.com, its logo and Mentor are registered trademarks of Learn.com. All other trademarks are acknowledged.

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