When AOL introduced its latest offering in advanced e-mail management, they wanted a better way to educate their members about this new product. How could they tell them and show them the power of this new application when they never have the opportunity to speak with them?

AOL turned to Mentor for help. With Mentor's just-in-time multimedia tutorials, AOL members can now grasp the capabilities of AOL Communicator within minutes.










America Online®, the world's largest internet service provider, has selected Mentor's communication, learning and support system to enhance their online help for AOL 9.0 Optimized! Accessible from AOL Keyword: Show Me, animated multimedia tutorials are short demonstrations of over 100 key features and tasks in AOL 9.0 Optimized. It's one of our proudest achievements and now makes Mentor accessible to over 40 million people!

Pre-Rollout Communications

Most people don't like change. That's why introducing users to new software before the rollout can make the difference. Mentor's Pre-Rollout Communications program (PRC) does just that.

Based on sound change management practices, Mentor's PRC allows people to experience the new software before it turns their workspaces upside down.

Click here to find out how our Pre-Rollout Communications Program can accelerate your user adoption process and to view a sample of our new PRC for Lotus Notes 6!

Available now for:
Lotus Notes 6.5
Lotus Notes 6
Lots Notes R5
Lotus Domino Web Access
Lotus Sametime 3.0
Lotus QuickPlace 3.0
Outlook 2002

 


Dupont and Mentor have known each other a long time—having first created a partnership when Dupont purchased Mentor for Lotus Notes 4.5 back in 1998. Now, Dupont turns to Mentor once again as the primary means of helping their 45,000+ employees up to speed with the latest version of Lotus’s robust groupware application, IBM Lotus Notes 6.

Read the full story

News

Kent State University to Reduce Help Desk Calls Using Learn.com's Mentor EPSS Technology
Mentor CLS Announces New Context Sensitive Interaction Feature for Lotus Notes Product
Mentor Joins Learn.com
AOL Includes Mentor™ Tutorials in AOL 9.0
AOL Chooses Mentor™ for AOL® Communicator
Pre-Rollout Communications Moves to a New Level